Data retention policy
Our data retention policy is crafted to ensure responsible data management. We retain data for specific periods based on its type. For Slack, we only retain tokens, and these tokens are removed when a customer deactivates their account or removes the Slack integration.
Data archiving and removal policy
We routinely archive data for redundancy and security reasons. Upon customer request, we initiate a secure removal process. Apart from Slack tokens, we do not retain any customer information on our side.
Data storage policy
We store all sensitive data in the database. It is encrypted at rest with Cloud KMS (AWS KMS) and we use an in-transit encrypted connection to the database.
Data center location(s)
United States
Data hosting details
Cloud hosted
App/service has sub-processors
no
App/service uses large language models (LLM)
no